Computer Networks

Your Existing Network

Evaluating Your Existing Network

Consider the following issues:

a) Is your computer network protected with a firewall to protect unwanted guests entering your network?
b) Is the internal security on our network setup correctly or could an employee delete valuable data?
c) Are you 100% sure that your backups are actually of any use? Do you know for sure that they work?
d) Do you have a disaster recovery plan ready to use in the event of theft, fire or flood?
e) Would your network be protected if someone opened up a dangerous e-mail virus?
f) Is the traffic on your network running quickly?

If you are confident to answer "yes" to all of these questions, then the chances are that you have planned well and are reasonably secure. The answers in many cases are invariably "No" or "I don't know".

Let the professionals at Discount Telecom investigate these issues with a FREE site survey which is performed with no obligation to purchase anything from us. Should issues be discovered that need further work, you will be advised in writing. You may then engage us to make the corrections or improvements.

New Network Installations and Upgrades

When it is time to buy, upgrade or re-locate a network, whether it be the cabling infrastructure, computer equipment or networking hardware, contact Discount Telecom for a competitive quote. Most leading brands of equipment are provided including Compaq, Cisco, 3com, Microsoft etc. Equipment includes a range of servers, PC workstations, printers, peripherals, software, cabling and network hardware.

Discount Telecom can supply, install and configure new equipment or simply configure existing hardware for you. This includes most products for local and wide area networks including routers, firewalls, bridges and switches. All of the Microsoft operating systems are supported including UNIX, Novell, and most leading application software.

Solving Problems

It is sometimes the case than an answer to a problem or an issue is not clear. For example, a unique or typically non supported way of producing a desired result. Should this scenario occur, the engineers at Discount Telecom will prepare a simulation of the hardware or software in-house to test the theory. Sometimes, this is the only way to find out whether a method works. If necessary, the experiment can then be placed in your offices for testing purposes to satisfy yourself.

A test system is always safer than using a live server when doubts about an issue exist. In some cases our engineers would want to familiarize themselves with your software on a test server or PC to discover its limitations and strengths.

Maintenance and Support Services

Phone support is available when you need it for simple fix issues or for general information. Remote support via dial-up, or through a TCP/IP session can also be provided. This allows a Discount Telecom engineer to fix problems quickly without even having to leave the office. This is for the benefit of everyone. Naturally, security is important here so access could only be enabled from someone in your organization by actually preparing a PC or server for connection. This limits access exclusively for remote support.

On-site maintenance is an important service of Discount Telecom. Our engineers will go the extra mile to ensure your systems are working correctly, especially when you need it most. While normal maintenance service operations during normal business hours, after hours emergency service is provided when a critical emergency occurs. This policy reflects the importance the company places on quality service.

Other Useful Technologies

Talk to Discount Telecom for technologies such as intranets (a private web based network), ASP (Application Service Provider) solutions, thin client (server based networking to terminals) and wireless technologies. You may hear of new terms from time to time and think they may be of benefit to your organization. Check with our network engineers first to be sure. There may be more cost effective solutions available.